Hilton Manila has thoughtfully put together new cleanliness initiatives built upon the high standards of housekeeping and hygiene that the Hilton brand is known and recognized for.
The 356-room property has left no stone unturned when it comes to their guests’ health and safety. Its elevated hotel protocols aim to make travelers and “staycationers” feel comfortable and safe when they walk through the doors of the hotel.
As a response to guests’ ever-changing expectations on safety and hygiene, the hotel has taken additional measures developed in consultation with global and local public health authorities.
These include setting up temperature checkpoints at the welcome lobby and event hall lobby reception, requiring guests and delegates to complete a mandatory health declaration form and recording their temperatures before allowing them to check-in or admitting them to the assigned rooms, suites or function room, deploying hand sanitizer stations and disinfecting wipe dispensers in all public areas and dining spaces, and frequently performing enhanced cleaning of high-touched regions with the use of hospital-grade disinfectants and cleaning products by housekeeping’s “Sanitization Crew” among others.
“At Hilton Manila, our guests’ well-being is our highest priority, and we remain diligent in our commitment to provide a safe environment for all who visit our property,” says General Manager of Hilton Manila Simon McGrath. “How our guests experience our hotel across the entire journey is really important to us. Even though that may look different than before these days, we are fully committed to delivering the same level of reliable and friendly service they’d expect from Hilton as ever,” Simon adds.
In addition to its already rigorous cleanliness procedures, Hilton Manila is also rolling out the Hilton CleanStay program, created in collaboration with Lysol and Dettol maker RB and Mayo Clinic. In line with the program, all Hilton Hotels, including Hilton Manila, will include new procedures to help guests enjoy an even cleaner and safer stay. Elements of Hilton CleanStay will greet guests from the moment they enter the hotel and present throughout every aspect of the experience, ensuring the well-being of guests and Team Members without compromising the hospitality Hilton is known for.
