MyKuya, a Filipino provider of on-demand and pre-booked services, has launched a new version of its mobile app, designed with improved features and additional services to cater to a broader consumer market in the Philippines.
The company has expanded its offerings with new services such as Government Errands, which was launched to address their consumers’ high demand for assistance when it comes to filing government documents. Through this service, users can have a trustworthy MyKuya partner handle and file documents for SSS, Philhealth, PAG-IBIG, TIN ID, and Postal ID, as well as register vehicles at the Land Transportation Office on their behalf.
The service provider has also introduced Virtual and Office Assistant services to assist employees with administrative tasks that they cannot attend to.
Aside from the new services, MyKuya has also added GCash and Paymaya as their new payment methods. Users can top up MyKoins through the two mobile wallets apps and pay for the app’s service fee. Recognizing the convenience that GCash and Paymaya bring to Filipinos’ lives, especially during the COVID-19 pandemic, MyKuya believes that the new payment methods will benefit a larger consumer base can serve.
Additionally, MyKuya has enhanced its in-app communication modes. Aside from the usual chat feature, users can now send images, record a voice note, and even call their MyKuya partner to better coordinate their requests. This is in response to the different preferences of their new and existing customers.
Lastly, the Filipino super app now has a limitless transaction feature, allowing users to book a multitude of requests simultaneously. According to MyKuya founder Shahab Shabibi, this new feature is meant for both individuals and businesses to ramp up their processes.
“This is something that our engineering team has put a lot of effort into because a lot of our users are people who are busy with a myriad of tasks. With the MyKuya app, you can have as many as 100 transactions at the same time. If you want to hire 100 people, you can do that with MyKuya,” Shabibi added.
With all of these new app features and services, MyKuya shows how it consistently provides Filipinos quality services. Since 2017, the company has provided convenient on-demand services such as grocery delivery, bills payment, and house cleaning.
Even amidst the pandemic, MyKuya only ramped up its operations to serve more Filipinos, especially those stuck indoors. The company has partnered with retail operators nationwide such as SM Supermalls, Robinsons Malls, and Ayala malls―to name a few―to speed up service delivery for MyKuya users. They also added maintenance and lifestyle services so that Filipinos will no longer have to leave the comfort of their own homes or tediously look for people to help with their needs.
MyKuya also offers a comprehensive package of solutions through MK Enterprise Solutions, a staffing platform that aims to address larger-scale logistics or manpower requests from small and large enterprises. Some of the full-scale MK Enterprise Solutions include janitorial and housekeeping, deliveries and logistics, bills payment and cash collections, packing and sorting, and technical maintenance.
When it comes to their plans, the company is looking to work with some of the Philippines’ most prominent companies to enable a broader shift to on-demand services. According to Shabibi, MyKuya has already been approached by large companies in the healthcare, retail, and logistics industries, asking if they could utilize MyKuya’s technology to launch their app with their branding.
