For six consecutive years now, Nüwa at City of Dreams Manila has been recognized for its excellence in service. Just recently, it again earned a five-star rating both for its hotel and the Nüwa Spa, winning prestigious Star Awards from Forbes Travel Guide.
Luxury hotel Nüwa Manila and Nüwa Spa at City of Dreams continue to be Forbes Travel Guide-certified, as both recently acquired a five-star rating from the sole global rating system for luxury hotels, restaurants, spas and ocean cruises in this year’s Star Awards. The Forbes Travel Guide announced the feat on February 15, on its website, ForbesTravelGuide.com.
Both luxury establishments maintained their ratings for six and four consecutive years, respectively. Since 2018, both have contributed to the 17 five-star awards and a total of 97 stars achieved in the 2023 Forbes Travel Guide by Melco Resorts & Entertainment’s (Melco) portfolio of integrated resort properties in Macau and Manila, across its entire hotel, dining and spa facilities.
The Forbes Travel Guide is a world-renowned authority focused on excellence in hospitality, evaluating properties based on hundreds of exacting standards, with an emphasis on exceptional service to help discerning travelers select the world’s best experiences. Its global team of anonymous inspectors is in charge of inspecting both service and facility.
Melco chairman and chief executive officer Lawrence Ho expressed his gratitude for the accolade that “highlights Melco’s continued dedication to providing guests with exceptional hospitality across our hotels, restaurants and spas.”
“While pandemic-related challenges have indeed been felt over the past few years, we are ready to welcome back the steady influx of tourists to our global resort properties by further enhancing Melco’s signature culture of service excellence with dedication and commitment. We also anticipate extending our service excellence to more guests from the world over at Melco’s soon-to-open Studio City Phase 2 and City of Dreams Mediterranean,” Ho added.
“It is a distinct honor for our three hotels and the Nüwa Spa to be consistently recognized in the illustrious annual Forbes Star Rating list, as this achievement affirms our commitment to provide luxury service. I thank and commend our colleagues for warmly demonstrating our commitment to service excellence every single day,” City of Dreams Manila Property President Geoff Andres shared.
City of Dreams Manila’s two other luxury hotels, Hyatt Regency Manila and Nobu Hotel Manila, whic earned their sixth four-star rating this year, are also showcased with other 2023 Star Award honorees.
“Travel is in an incredible position for continued growth, as people prioritize authentic, in-person experiences,” Amanda Frasier, president of Ratings for Forbes Travel Guide, said. “The hotels, ocean cruises, restaurants and spas on our 2023 Star Rating list demonstrate an impressive commitment to creating memorable environments that nurture connection, joy and sense of place as we experience the world to its fullest.”
For more information on City of Dreams Manila’s 2023 Star awardees call 8800-8080 or visit www.cityofdreamsmanila.com.
To view the new Star Award winners, visit ForbesTravelGuide.com. For a detailed explanation of how Forbes Travel Guide compiles its Star Ratings, click here.
